Terms of Purchase

These Terms of Purchase govern all purchases of household cleaning products made on our website. By placing an order on our platform, you fully agree to accept and comply with the following purchasing rules, shipping terms, return regulations, and payment specifications.
Shipping & Delivery Terms All orders placed on our website will be processed and shipped within 1 to 3 business days after successful payment confirmation. The standard delivery time for all regions worldwide is 6 to 12 business days. We do not provide expedited shipping services. All delivery arrangements are implemented in accordance with our standard shipping process to ensure stable and reliable parcel transportation.
Global Shipping Policy We offer free worldwide shipping for all orders without any hidden shipping fees or additional regional surcharges. No matter which country or region you are located in, you can enjoy our free standard delivery service. All shipping services are uniformly implemented following the 6-12 business days delivery cycle.
Return & Refund Terms We support a 60-day return window for all eligible products from the date you receive your order. All returns must comply with our official Refund Policy, requiring items to be unused, unopened, and kept in original packaging unless the products are defective or damaged upon arrival. After we receive, inspect and approve your returned items, we will process your refund within 5 to 10 business days. The refund will be issued in USD via your original payment method.
Payment & Currency Specification The unified settlement currency for all transactions on our website is United States Dollar (USD). All product prices, order settlements, refunds and compensation fees are calculated and denominated in USD exclusively. Customers shall complete payment in accordance with the displayed USD amount on the order page.
Order Acceptance & Validation We reserve the right to verify all order information to prevent fraudulent transactions, incorrect orders and abnormal purchasing behaviors. Once your order is confirmed and shipped, the order status cannot be modified or cancelled unless otherwise approved by our customer service team. All valid orders are protected by our official after-sales service system.
Terms Updates & Agreement We reserve the right to update these Terms of Purchase at any time without prior notice. Any revisions will take effect immediately after being published on our official website. Continued ordering and shopping on our platform after updates represents your recognition and acceptance of the latest purchase terms.
Purchase Related Inquiries For any questions regarding order rules, shipping arrangements, return cycles, currency settlement and other purchase-related matters, please contact our support team via email: support@swifferusstore.com.